ZenCheck - Early Access Partners

Could we add an option in the payer profile for networks, i.e. instead of having multiple payer entries for BCBSIL, we would have one BCBSIL and then in the profile be able to specify the participating networks.

Can we separate the specialty and taxonomy? And also drop the Internal Medicine part? I.e. Primary Specialty - Cardiovascular Disease and then separate field for the taxonomy. These two are reported separately on applications and rosters.

I had an NPI verification return in "Needs Review" status due to a name being slightly off (missing hyphen), but I have no way to change it to "Clear" status? Not urgent but need to be able to mark that I reviewed and cleared it

On the verifications tab it would be helpful to be able to use an existing document (from another verification or documents tab) to fulfill the verification requirement - many places (me included) use one source for all sanctions/exclusions checks, so I want to still be able to mark that I checked OIG/SAM/Medicare Opt-Out/Medicaid etc. separately, but for the evidence, I'm having to upload the same document multiple times.

We need a way to be able to correct or delete or archive a verification - I just accidentally uploaded an exclusion check record to the provider's DEA verification on the verifications tab, and I have no way to correct it other than to enter a correction note, but it will still look like I've done the DEA verification when I look at the verifications tab. I think it would be good to be able to edit status (in addition to being able to change the verification date, which I submitted previously) because there will be errors like this frequently.

I think it would be helpful to be able to edit an inherited document requirement. I've encountered multiple instances where I want to re-classify an internal document, or edit how it's displaying (see screenshot where I want to delete the long text description) - my workaround is having to delete the requirement, edit the document, re-add the requirement, which is time consuming.

It would be great to have the ability, when marking a document or verification requirement N/A, to add a note for why. E.g., I have a couple of providers who are not board certified, and I've marked the requirement N/A, but it would be good to have a little reference note to explain why it's not applicable so you aren't second guessing the "N/A" status and having to look elsewhere

Can we add fields for contact information at facilities? I'm needing to enter phone and fax info for facilities and don't have a spot to do so. Not urgent.

on my CHS IPA dashboard (this is our first CVO client) i'm seeing missed queries for august but they were run, and then i added two new providers today and they are showing that I missed august queries (but they were added in september). In the screenshot the top two were just added today, and then the rest did have a monthly query in august, so ideally we'd show no overdue queries

For CVO work i need to be able to back-date the 'date received' for applications. I just changed the application type and it reset the date to today and I can't back-date it. This will be important to show how quickly apps were processed.